Connect2 Technology Program Frequently Asked Questions

  • Click here to see the complete Terms and Conditions document that must be signed upon receiving a laptop.
  • C​lick here to see the Connect2 informational brochure (PDF - 2​ MB).

What is the Connect2 Technology Program?
The Connect2 Technology Program is designed to ensure that each student is equipped with the hardware, software and technical support necessary to maximize their educational experience at the University of Valley Forge.

How does the Connect2 Technology Program work?
Registered freshmen receive a new laptop at the beginning of the fall semester.

Do I own the Connect2 laptop computer?
The laptop is owned by UVF while you are attending the university. Upon graduation you will take ownership of the laptop.

Who is eligible for the Connect2 Technology Program?
The Connect2 Technology Program is mandatory for all non-online, full-time, bachelor's degree-seeking students who have earned 75 credits or less.

If I already own a computer, can I opt out of the Connect2 Technology Program?
No. The Connect2 Technology Program is mandatory for all non-online, full-time, bachelor's degree-seeking students ​who have earned 75 credits or less.

How do I choose which Connect2 laptop I'd like?
The process starts once you receive an email from the Office of Information Technology to make your laptop choice. You can choose a Dell Latitude or MacBook Pro laptop*. If you make your choice after the selection deadline, this could delay processing of the request and cause you to receive the computer at a later date.
*Digital media majors will not receive an email for a laptop choice because they automatically receive a 13-inch MacBook Pro. In their junior year, digital media majors with financial approval have the option to choose a 15-inch MacBook Pro for the final four semesters (two years) of the program. Additional charges apply.
*Business majors will not receive an email for a laptop choice because they automatically receive a 14-inch Dell Latitude laptop.

What software is included on the laptop?
Titles include Microsoft Office® ​365, Avast® anti-virus software and the latest Windows operating system (Dells) and Mac operating system (Macs).

Are the Connect2 laptops covered by a warranty?
All laptops are covered by the manufacturer warranties for hardware failures. Each computer is also covered under an accidental damage warranty that protects against damage up to the current value of the laptop and with the exception of certain cosmetic issues. Full-time Apple and Dell certified technicians are on staff to complete laptop repairs on site. If necessary, you will be provided with a loaner laptop during the repair of the original computer.

If I don’t like the Connect2 laptop I choose, can I exchange it for another model?
Once you make a laptop choice, you must keep that laptop until graduation.

What does my Connect2 Technology Program fee pay for?
The Connect2 Technology Program goes beyond simply distributing laptops to students. Besides the cost of the laptop, the Connect2 fee pays for Microsoft Office® ​365, Avast® Anti-Virus Software, and Dell CompleteCare or AppleCare. The Connect2 fee also pays for in-house technicians that repair the computers on-site.

Where should I go if I need support?
If you need technical support, there are many options available to you:

How can I safeguard my laptop from loss or theft?
You should not leave your laptop or accessories unattended at any time. If the laptop is in your room, the room should be kept locked. You may also consider purchasing a cable lock. If you need to take your laptop in your vehicle, it is best to lock it in your trunk before you leave to keep it hidden.

If my laptop is lost or stolen, what should I do?
If a laptop is lost or stolen on campus, you should immediately visit the Office of Campus Security, located in the Student Life building, to file a police report. If a laptop is lost or stolen off campus, you should immediately file a police report with the police department closest to the location of the theft. In those instances, you should deliver a copy of the police report to Campus Security. In either case, you should also notify the RA, RD and Help Desk. A deductible will apply to a total loss or theft. Once the reports are completed and the deductible is paid, you will be provided with a replacement laptop.

Are there computer labs available on campus?
There is one Dell computer lab with Windows in the Storms Research Center Computer Mall.

Three additional iMac computer labs with Macintosh OS X are available for students in specific majors:
  • Homework Lab
  • Audio Suite
  • Video Instruction Lab
    • hardware upgraded and designed to run the latest video editing software

How can I access the network and Internet on campus?
High speed Internet access of 300Mbps is provided to every student through the campus network via wired or wireless connection. There are nearly 300 wireless access points in various locations throughout the campus. Internet use is monitored and filtered to protect the college from illegal and objectionable material.

Do I get to use my computer over breaks?
Students may use the laptops during breaks, including the summer months. Students who need support during breaks can go online to submit an issue at, email or call the Help Desk at 610.917.2000.

Where do I go to print my papers, assignments, etc.?
Pharos Print, located in the SRC, streamlines the printing process by allowing jobs to be printed in the order they are released and by allowing users to delete jobs they do not want. Students are allocated a specified amount of free printing at the start of each semester. Students who desire to print in excess of these free funds will be required to purchase additional pages ( $.05 per page per black and white page and $.25 per color page.) To access the print kiosk students are required to login with their username and password. Students are given $20 in free prints per semester as part of their tuition. This works out to 400 black and white prints per semester.

Why do I need to change my password?
UVF security standards require students to change their password every 120 days. The password must be at least eight characters in length including 1 - uppercase, 1 - number, 1 - special character. Students are not to share their password with anyone or allow others to user their account at the risk of having their accounts disabled for an indefinite amount of time.

What about email?
Once you are accepted to UVF, you will receive a student email account (Example: You can access your email account through on or off campus.

Tools, Resources and Software

myVALLEYFORGE ( - A one-stop portal for students to register for and add/drop courses, view course schedules, view housing assignments, view student account statements, make payments online and access to research databases. UVF's Learning Management System (LMS), eLearning is also integrated with and accessed through myVALLEYFORGE. The LMS provides access to student courses, including course work, announcements, grades, quizzes and tests and provides interaction between faculty and students outside of the classroom.

Integrated Library System
Symphony - A state-of-the-art library information system is available to search the Storms Research Center's library holding. This system also provides a web-based interface for searching. In addition, you have access to a "My Account" feature that allows you to request an item, change contact information and view the items that are currently checked out on your account.

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